Effectively identifies problems using advanced troubleshooting skills.Seasoned Computer Technician versed in the installation and maintenance of a wide range of computer hardware, software and operating systems. Displayed courtesy and strong interpersonal skills with all … Patient and resourceful. Best Buy Credit Cards were pushed to customers at every available opportunity. All rights reserved. Stock equity grant awards (select management and front-line…, Assist higher grade technician(s) during installation, maintenance and removal of equipment and associated systems by performing basic test and maintenance…. 7. Before the end of your shift, you were required to get a manager to look at your sales sheet and sign it. The only position an employee could move up to is the Manager. Displayed here are Job Ads that match your query. Spokane, WA 99218 (Nevada-Lidgerwood area) +60 locations. Selling services and warranties are pushed more than actually completing repairs. Perform diagnostic work on agricultural equipment to verify needed, A technical school degree or equivalent, or 1+ years of experience in…, Must have a minimum of one year’s experience working in a high volume call/contact center as a call. Please provide a type of job or location to search. Proficiency in residential pluming and leak repairs. Experience in building maintenance and repairs. Specifically, individuals who have no experience working on computers are given the appearance of being a technician. 5. There were times I would send off a computer 3 times for a verified issue and the unit would come back with the same issue un-repaired. Geek Squad, the best-known tech-support service, boasts deep resources and U.S.-based agents. Client Support Specialist $45K-$50K year. This stems from inadequate and outdated training materials, such as the Best Buy Learning Lounge. This opinion is my own. Its $9.99-a-month plan is also the least expensive you'll find among competing services. Although this changed shortly before I left, Geek Squad employees at the store I worked at were required to track each individual sale. Save job Not interested Report Job Supported customers having data connectivity issues. Employees are taught situational tactics to extract as much money as possible from a potential customer. More than once, I witnessed Best Buy employees talking to people about signing up for a credit card, only to find out they were not old enough. We respect your privacy. Best Buy 3.9. If an individual had a small software issue that could simply be resolved, then we were taught to charge $200. 6. Supported customers having data connectivity issues. Editor's Note: This article originally appeared on Consumerist. Consumerist reader K. recently ended his 4.5 year tenure as a Geek Squad member at Best Buy. Geek Squad Advanced Repair Agent. Use screw drivers, pliers, wire strippers, soldering iron, flux, bifocal microscope…, Must have love for electronics and the desire to learn. NILES, IL - JUNE 06: "Geek Squad" double agent Moira Hardek leaves for a service call from a Best Buy store June 6, 2006 in Niles, Illinois. I was there two weeks, the whole 6 person squad was fried. Whether rescuing a digital photo album from a broken hard drive, saving a student’s thesis from a coffee-drenched computer or transforming a living room into a personal theater, Geek Squad agents use their expertise to enrich lives through technology. I specifically remember inquiring about this, and apparently there exists such a program for the GS Auto Techs in which they also get paid more for each certification passed, but not for GS Computer Techs. For more information, see the, Computer operating system (PFW IntelliDealer): 3 years, Product line: electrical: hydraulic and mechanical systems: 3 years, By creating a job alert, you agree to our. 8. And while he says that he considers his time there to be “generally a positive experience,” K. did feel that there is some backstage info the public might want to know. Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs. 4. I was a geek squad tech. Best Buy Chula Vista, CA 91910 Geek Squad Consultation Agent. Inspects exchanged or refunded merchandise. K. writes: For an additional $299.99 you can get a 2-Year Geek Squad Black Tie Advanced Protection Plan that will cover you in case of accidental damage. © 2020, Bold Limited. 3. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. The worst example I can remember was a laptop that had its screen replaced and where the webcam was supposed to be on the screen bezel was instead a screw that held the LCD together. Health, Dental, Vi... 1st American Systems and Services jobs in Laurel, MD, Federal Bureau of Investigation jobs in United States, questions & answers about Federal Bureau of Investigation, questions & answers about Collins Aerospace, Camelot Properties jobs in Montgomery, AL, questions & answers about State of Louisiana.

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