is grailed legit

I had a small issue with attempting to relist an item & Gavin within the Grailed Team fully resolved my issue within the same day. Just sold 2 items so far, 79 likes on one item for example, but no request. Although i explained trough email together with the supportive documents on the same day and numerous email sent to them for an outcome, they have not reply me and still freeze my account. Later that day, I went back in and noticed that my comment was gone and that he had changed it to 5 stars. Grailed and PayPal are here for you! Really despicable what Grailed has done to their users. There are always kids on Grailed trying to scam someone but you must do everything to protect yourself. Will never use again. Thank you so much for the enormous patience.All the best to my Grailed fam and Cheers to many more years to come! excellent customer care! Check if Grailed.com is legit or scam, Grailed.com reputation, customers reviews, website popularity, users comments and discussions. My customer service guy was nice and easy to talk to. They forced sellers to become "Paypal Stores" and it made everyone susceptible to chargeback scammers. If there is a dispute you will get screwed. Thank you so much for the enormous patience.All the best to my Grailed fam and Cheers to many more years to come! My son has purchased items from the site in the past, but sold a pair of shoes for the first time almost 100 days ago for $617. All rights reserved. I also asked grailed for a legit check and never got one. i didn't have to ask but once and give supporting information. seamless in how well it was handled. "Money back guarantee" is a lie. So Grailed reimbursed me for the purchase and that was much appreciated as I was bummed out in being scammed. I am having such difficulty getting in contact with grailed team. I am having such difficulty getting in contact with grailed team. I have the item and all the emails as backup for my case. For your safety, we actively warn and ban users who attempt to conduct unsafe, offsite transactions. So Grailed reimbursed me for the purchase and that was much appreciated as I was bummed out in being scammed. What I like about it from a seller's point is that it has three levels to list your items: Grailed (the highest) to Core (the lowest). In any case, I sent a photo of the US postage on the package and they still banned me. Sellers must also purchase signature confirmation if the full amount of the payment (including shipping and taxes) is $750 USD or more. the account was blocked by mistake. GRAILED IS A SHAM! ** Discover fire pieces at affordable prices ** Easily sell your clothing to other fashion enthusiasts and fund your next Grail ** Shop hard to find items from brands like Supreme, Rick Owens, Raf Simons, Saint… GRAILED, PAYPAL and the SELLER all are the part of the conspiracy and i have lost my money. Users who attempt to conduct transactions offsite are almost always fraudulent. I had a problem with my Heroine account.I can not receive an offer. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. We have been trying to get ahold of customer service to report him, but because he works from them we never receive a response. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I ask for a refund/return and he finally offers the swap instead but I'm done. They want to have a prove younhave item in hands, but, first they dont mention before, second, which is worse, even if you upload a picture with item and a piece of paper with your username,still deleted....#nogo Wont use again, cause you have to choose and mention a lot of details to describe your item (takes like 10 minutes to create an offer), and then they might just delete it and ask you to create a new offer to your item., Grailed has always been one of my favorite platforms for buying hype clothes and jewelry, I have begun to sell some of my fire kicks through them as well, and they helped me immediately when I had an issue with a buyer, they’re quick with support and my go-to platform if I need something rare or want to pass on some of my own collection. Michael absolutely spot on , prompt answer and above all very kind ... it is important to turn a moment of anxiety in a problem resolving one ... hugs . The site is infested with scammers, fakes and dishonest people and the "team" at grailed will do * literally nothing* to help you get a refund besides telling you to open a PayPal dispute. Claim your listing for free to respond to reviews, update your profile and manage your listing. I have had other problems about grailed saying one of my items is fake and emailed them about it on multiple occasions and have not once gotten an email back. Some sellers are good and others are wholly dishonest. All rights reserved. The item was packed in a plastic bag making it hard to authenticate this sweatshirt. I did some heavy research and found extreme amounts of evidence that the necklace I purchased was a fake. No buyer protection nothing. Had an issue where I received an unauthentic item and PayPal did not want to cover getting me my money back as it was over the 180 days that they give protection for. We use cookies for analytics, personalization, and ads. Grailed has a consumer rating of 1.71 stars from 24 reviews indicating that most customers are generally dissatisfied with their purchases. If you ever feel unsure about a purchase know that grailed will reimburse and communicate with you if anything goes wrong! Grailed has always done a great job with customer service. In the rare case where something does go wrong, all transactions conducted through, A common tactic used by scammers is to offer a discount on the asking price to entice users to go outside the. In the rare case where something does go wrong, all transactions conducted through Grailed are eligible for PayPal Buyer and Seller Protection. There's no customer service. Bought a lock necklace that promised a key in the description. After returning the tshirt paypal declined my claim saying seller messaged that he received a different tshirt(paypal n grailed believed him) don't know how and why. I was a seller and a buyer tried to commit a chargeback scam on our transaction. BBB Business Profiles generally cover a three-year reporting period. Grateful for such an incredible platform. They let me know the item was inauthentic, and I got my money back for the purchase. Be patient and you'll definitely reap the benefits. I declined to accept the return because of buyer's remorse. Biggest con:You create a nice description, invest time and effort, you choose "publish" button, then they review your item, and list it or JUST DELETE it. A Grailed support team member reached out and offered complete reassurance that the situation will be handled fairly. We offer a MONEY BACK GUARANTEE through PayPal for buyers and sellers. Avoid this site. Grailed.com review, check if Grailed.com is a scam or legit website, check if Grailed.com is safe, read comments and reviews from other users. I have not heard back from Grailed after over 5 to 6 emails. THEIR SELLER PROTECTION REALLY WORKS! And $1000 Athletic shoes; Jeezys. Truly in awe of their above and beyond assistance. Please enter tracking information into the PayPal transaction details as well. I politely ask for a swap, he tries to squeeze more money out of me. My customer service guy was nice and easy to talk to. We cannot get anyone on the phone to help and the "customer service" ticket threads are a joke. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. © 2020 Trustpilot A/S. It's hit or miss. Seller told me after I received the item that there was never a key. Ordered shoes, paid $250 for shoes. I had a problem with my Heroine account.I can not receive an offer. I purchased something that came not as described. I emailed grailed, and after a long wait I was REIMBURSED the full amount. A common tactic used by scammers is to offer a discount on the asking price to entice users to go outside the Grailed system. I paid $148 for the sweatshirt, he told me he would buy it back for $120. To make it short, I was dealing with an awful seller who 1) provided the wrong address initially & 2) wanted to return a pair of sandals I had sold because "it didn't fit". The seller tried to play dumb and said he would refund me once I returned it.... but after I shipped it back he completely ghosted on me. Thank you-Grailed , give Nico a raise. Always great, most sellers are really reliable. Hopefully this isn't just a one time thing, and it continues. I am blown away by the level of customer service offered by the Grailed team. I have had other problems about grailed saying one of my items is fake and emailed them about it on multiple occasions and have not once gotten an email back. Learn how to stay safe during COVID-19 in our new guide: Later that day, I went back in and noticed that my comment was gone and that he had changed it to, We cannot get anyone on the phone to help and the ". And why was NOTHING done when I brought these problems to grailed last attention? Buyer however, goes ahead and file a complaint on paypal anyways, and evidently the case closes in her favor AND she got to keep the sandals.

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