For example, the product may come with non-matching accessories or with none at all, there may be no German instruction manual or the plugs may be incompatible with standard fittings in the country of purchase.

Product Information 1-(877)-736-6434 Additional questions? 2020 Sennheiser Electronic GmbH & Co. KG | USA. Update your credit card information when your preorder authorization failed. Only buy from dealers in whom you have confidence. Feel free to contact us! Naturally we offer no guarantees or service in connection with product imitations, nor do they come under statutory warranty. If you suspect a counterfeit or think an online sales channel may be unauthorised, we would advise caution and recommend that before purchasing you find out all you can about the identity of the dealer, the origin of the product and the terms of delivery. In this section you find a comprehensive overview of all available assets. Learn how in our how-to videos. Additional questions? When purchasing Sennheiser products, you will be playing safe by obtaining your product from a dealer listed on the authorised Sennheiser dealer network, or from a professional dealer of established credentials. © 2020 Sennheiser electronic GmbH & Co. KG | India.

Setting up a Sennheiser product is simple. How do I check the authenticity of my product? Brand and product piracy is a problem that demands to be taken seriously. Sennheiser will therefore take legal action against patent and trademark as well as design patent infringements. Feel free to contact us! The counterfeits are of poor quality, or do not function at all. Software and firmware, instruction manuals, EU Declarations of Conformity, data sheets and more. This is why we are doing all we can to protect you from counterfeits. If you have nonetheless been unlucky enough to acquire a counterfeit, you should ask the vendor to reimburse the purchase price. Brand protection means customer protection. 1800 22 3632 We are working actively to live up to the quality standards we set for ourselves, and to give our customers the Sennheiser quality to which they are accustomed. Digitize your AV management workflow. In conjunction with government authorities, we also organise investigations against suspect commercial outlets and production sites. You can keep up with the latest developments by viewing these trendsetting media reports, to be found in our press section. The dealers rarely offer any guarantee, so there is no recourse for the disillusioned customer. In order to view this page correctly, you must have a JavaScript-enabled browser and have JavaScript turned on.

Further down this page you can find a list of dealers on our authorised Sennheiser network.

The most important way to ensure product authenticity is to always buy from an authorized dealer. I recently bought a pair of Senn 600s from an authorized sennheiser reseller near me in-store, but there's no QR code. One aim of this is to strengthen awareness of the value of original technology on the international markets. We are working actively to live up to the quality standards we set for ourselves, and to give our customers the Sennheiser quality to which they are accustomed. Read more... You already own a Sennheiser product and are looking for manuals, software and more? © 2020 Sennheiser electronic GmbH & Co. KG | USA, Sennheiser Product Information / Downloads.

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